At Suntra Investments, we are committed to protecting your personal information and ensuring that your privacy is respected. This Data Privacy Statement outlines how we collect, use, store, and safeguard your data in accordance with applicable data protection laws.
1. Information We Collect
We may collect the following types of information when you engage with our website or services:
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Personal details such as your name, phone number, email address, and ID information.
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Financial information required for account opening and transaction processing.
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Website usage data, including IP address, device information, and browsing behavior.
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Any information you provide when contacting us or filling out forms.
2. How We Use Your Information
Your information is used for:
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Providing stock brokerage, advisory, trading, and investment services.
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Processing transactions and maintaining your CDS account.
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Communicating updates, alerts, and service-related information.
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Improving our website, services, and customer experience.
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Complying with regulatory and legal obligations.
3. How We Protect Your Information
We implement robust security measures to safeguard your data, including:
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Secure servers and encrypted communication.
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Access controls and authentication protocols.
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Regular system monitoring and security audits.
4. Sharing of Information
We do not share your personal information with third parties unless:
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It is required to deliver our services (e.g., regulatory bodies such as CMA, CDSC, and NSE).
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It is mandated by law or court order.
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You have given explicit consent.
5. Your Rights
You have the right to:
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Access the personal data we hold about you.
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Request correction or deletion of your information where legally applicable.
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Withdraw consent for optional data use.
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Request clarification on how your data is processed.
6. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience, analyze traffic, and personalize content. You may disable cookies in your browser settings, though some features may not function fully.
7. Data Retention
We retain your information only for as long as necessary to fulfil the purposes outlined in this statement or to comply with legal, accounting, and regulatory requirements.
8. Updates to This Statement
We may update this Data Privacy Statement from time to time. Any changes will be posted on this page with the updated revision date.
9. Contact Information
If you have any questions, concerns, or requests regarding your privacy, please contact us at:
Suntra Investments
Email: info@suntra.co.ke
Phone: +254724 257024,
Address: 7th Floor Nation Centre, Kimathi Street, Nairobi, Kenya